![]() ![]() ![]() By default, the Leostream Connection Broker sends the desktop's hostname to the Connection Manager.The PCoIP Connection Manager must be able to reach the PCoIP Agent on ports 413 to establish the PCoIP Session.If you don't see the above message, please contact with your serial number Verify that PCoIP functionality is enabled on your Leostream Connection Broker by accessing If it's enabled, you should see the below message:.If it's the latter, please verify that the Connection Broker is able to reach that desktop on the "Alternate Port for Remote Viewer port check" If you're receiving this error after selecting a desktop to connect to, verify whether the issue is a timeout by checking your Connection Broker's >System>Log to see if the machine is booting up or if the remote viewer port is unreachable.Ensure that the Connection Manager can reach the defined PcoipAddress/Broker URL on port 443 using a tool like curl.Below are some of the typical reasons you'll encounter this issue. This typically indicates there was a communication issue between the PCoIP Connection Manager and the Leostream Connection Broker, or between the PCoIP Connection Manager and PCoIP Agent. ![]() ![]() When users launch a PCoIP Connection in this type of environment, they may encounter a PCoIP 6608 or 6609 error. The Leostream Connection Broker works in tandem with the PCoIP Connection Manager to provide customers with the most enterprise-ready connection platform. Solution home Leostream Connection Broker FAQ / Troubleshooting HP Anywhere/Teradici PCoIP 66 Errors Explained ![]()
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